PCS Re-Discoveries

The recent GM Day hosted by the PCS team was a fantastic opportunity to dive deep into the latest innovations and strategies they have to offer. The session was engaging, insightful, and the networking invaluable. It was inspiring to see the collective energy and commitment toward driving PCS forward and giving us a look into the future. For anyone looking to stay ahead and actively contribute to growth, attending a future GM Day meeting is a must!

Springboard

You know how proud I am of my color coding. I love the SID features. Makes my job so much easier. I really do love it. It's the first thing I check every morning when I come in.

PCS Re-Discoveries

It is so great to have dedicated PCS staff that can assist. I didn’t realize how valuable this service is until I had interactions with a large software company that has someone else answer the phone each time.

Utility Financials

The thing that stands out in my mind with respect to Utilit-e Insight –> Utility Financials, is the integration between modules and intuitive flow of the software it brings to our operation. This value was evident when we were evaluating software five years ago and is still evident today. Utilit-e Insight –> Utility Financials is also the best supported software that I use. There is always a knowledgeable person available to answer my questions within a reasonable amount of time.

More efficient processes

Since moving to PCS from our old system, we are more streamlined and have become nearly twice as efficient as before. We have automated many processes that were previously done manually. Now we have people actually looking for work to do. The busy work is gone because the system handles more of our daily work.

Financial webinar on AP/PR void check processes

The training helped strengthen our everyday business process and helped serve to make our processes more efficient.

Utility Billing

The District’s relationship with PCS continues to amaze me. I remember the very first conversation I had with Marc. My past experience with software – IT people had not been positive so I reluctantly returned the phone call. It has been a dream from day one. I knew from the “check the box ” examples that PCS had methods to process accounts payable without the piles and batches. Once again you have gone beyond the call of duty. So happy to pay you the minimal training fee. I owe my success at Kittitas PUD to the staff members at PCS.

Utility Billing

I would like to say that I was extremely pleased with the way PCS staff was able to complete the conversion from Cogsdale to Connect. Also the training we received from Brenda was done in detail to the point that we started working in Connect with a good sound knowledge of the system. This week Angie and Brenda were kind to review with us some of the areas that we had forgotten, and gave us other pointers that will be very useful for our future daily work. Thank you for all your assistance in helping us with decisions that needed to be made.