LINES Magazine

Throughout its long and successful history, Central Service Association has adapted with the times in its effort to successfully communicate with its members and other utility professionals. Letters, monthly and semi-monthly newsletters, Web sites, brochures, E-mails, digital video and other electronic presentations are just a few of the media that have been, and are being, used to communicate. Today, through our tri-annual LINES magazine, we draw on our historical LINES newsletters for both a name and inspiration as a new “line” of communication.

In This Issue:






  • Member Appreciation Dinner and Executive Briefing Recap: The annual event attracted 80 members in December.
  • Orbit PrePay+: CSA’s new bill payment option under development.
  • Internal Changes at CSA: Promotions and department changes highlight focus on customer service.
  • Beta Testing OrbitONE: Member utility shares the experience.
  • PCS Mobile Solution Eliminates Paper and Increases Crew Efficiency: Mobile Service Orders is the app for you!
  • PCS PrePay: Solution provides many benefits for utilities and their customers.
  • CSA Utility Spotlight: North Alabama Electric Cooperative shares 80 years of history.

We’ve also included our calendar of events, an introduction to some of the new faces at CSA, systems tips, our regular focus on you – our member/owners and clients – through the Member Spotlight and Member News, and much more.

LINES Magazine   

CSA LINES Jan 2019 Cover
  • CSA Purchases Iowa-based Utility Provider
  • Introducing Orbit IDS
  • Introducing Orbit Pay
  • Artificial Intelligence Moves Closer
LINES Sept 2019 cover SM
  • Annual User Education Conference Recap: 2019’s busy AUEC focused on core systems, new tech and old friends.
  • The End of a Legacy: CSA’s Legacy CIS system is retired after 45 years of service.
  • Two Factor Authentication: One of the best and most effective ways to keep your online accounts safe.
  • Smart Cities: Key technologies that make a smart city work.
  • CSA Board Sees New President, Vice President for 2019-2020: Leadership change made at Annual Business Meeting..
  • Professional Computer Solutions News
  • And more


csa lines may 2019 cover
  • Do you have a pencil? CSA’s 2019 AUEC Preview
  • Broadband Now Possible for Mississippi Electric Cooperatives
  • Assessing Your Cooperative’s Cybersecurity Capabilities: Tools to Conduct a Self-Assessment
  • Sharpening the Customer Focus
  •  A.I., 5G and Smart Neighborhoods: It’s here now and closer than you think.
  • Professional Computer Solutions News, PCS Annual User Group Meeting Announced
  • Member Spotlight on Appalachian Electric Cooperative