Affiliated Vendors
CRC
"CRC is a nationwide, cooperatively owned and operated, 24/7 contact center, central station, and software provider. Founded in 1992, CRC has steadily increased the size and scope of its operation with offices currently in Austin, MN, Dunlap, TN, and Abilene, TX. CRC provides services to electric utilities, including energy dispatching, customer care, and monitoring of security and medical alarms including video verified substation monitoring. CRC serves over 300 members and associate members in 41 states, representing nearly 4.8 million consumers. "
Dairyland Printing & Mailing Services
Dairyland Printing & Mailing Services is part of Dairyland Power Cooperative, a G&T located in La Crosse, WI. The department operates as a service bureau which specializes in providing services to cooperatives, municipals, and other utilities. They currently process laser statement printing and mailing for 40 clients and graphics and print shop services for 75 clients.
They have over 35 years of experience and pride themselves in their ability to produce high quality, low cost products and services,
along with top-notch, personal customer service.
Wright Imaging Solutions
Payment Service Network (PSN) is located in Madison Wisconsin. PSN is a qualified Level 1 Payment Service Provider, and they are able to provide competitive pricing on fees charged by credit card companies which may lower costs for PCS clients. PSN will qualify governments, municipalities and consumer owned utilities for special utility rates when the organization meets criteria set forth by credit card companies. And if other utility departments want to use PSN for payment processing, they too will receive special rates wherever possible.
MultiSpeak
MultiSpeak is a built-in interface to let software communicate information seamlessly between other vendor software applications and is a collaborative effort on the part of the Cooperative Research Network (CRN), a service of the National Rural Electric Cooperative Association. Any application the carries the MultiSpeak logo will be able to communicate with other applications featuring MultiSpeak.
ONLINE Utility Exchange
ONLINE Utility Exchange screens new service applicants and checks credit ratings and is available via integration with the PCS Utilit-e Connect customer service module. The ONLINE Utility Exchange solution evaluates three specific areas: whether the applicant is who they say they are or is committing application fraud; a deposit decision based on the credit risk posed by the applicant;
and whether the applicant has been written-off by other ONLINE Exchange members.
Payment Service Network (PSN)
Payment Service Network (PSN) is located in Madison Wisconsin. PSN is a qualified Level 1 Payment Service Provider, and they are able to provide competitive pricing on fees charged by credit card companies which may lower costs for PCS clients. PSN will qualify governments, municipalities and consumer owned utilities for special utility rates when the organization meets criteria set forth by credit card companies. And if other utility departments want to use PSN for payment processing, they too will receive special rates wherever possible.
SonicWALL, Inc.
SonicWALL, Inc.
SonicWALL, Inc. designs, develops and manufactures comprehensive Internet security solutions that are used by companies of all sizes to both protect their networks and provide secure remote access connectivity.
PCS has Certified SonicWALL Security Administrators on staff.
Wright Business Graphics
Wright Business Graphics is an electronic document imaging, mailing and e-billing service bureau. Outsourcing the process of critical time-sensitive applications reduces costs for office space, staff, equipment, postage and allows the customer to concentrate on their business at hand knowing that the quality of their communication continues to enhance their company image.
Wright Imaging Solutions 's mission "is to improve the quality, accuracy, and delivery of our customers communication at reduced costs".