Essential Functions and Duties:
• Support clients via phone and/or by email as directed to resolve issues and/or identify other PCS products and services to market.
• Participate as directed in the implementation of Business Services applications at the client site or remotely from the PCS office.
• Contribute as directed in the application development process (e.g. testing and documenting).
• Develop an understanding of applications used while assisting with Business Services applications, basic training and support needs for clients.
Required Qualifications:
• Computer experience with Microsoft Office Suite and Internet browsers
• Good organizational skills, ability to work independently, and strong problem-solving skills
• Flexible team player
• Customer focused
• Good oral and written communication skills
• Good interpersonal skills
• Knowledge of the utility industry is helpful
• Valid driver’s license
• Ability to travel 25% – 50% of work period
Education and Experience:
This position requires a 2- or 4-year accounting degree with demonstrated experience in accounting principles
and practices preferred.
Physical Requirements:
• Sufficient hand, arm, and finger dexterity to operate a computer keyboard and mouse, typewriter, 10-key adding machine, or other office equipment.
• Visual acuity to read words and numbers from paper and computer screen.
• Speaking and hearing ability sufficient to communicate in person and over the phone.
• Ability to transport self, personal luggage and laptop computer when traveling.
• Ability to lift 25 pounds.
Working Conditions:
Work is performed in a normal office setting with minimal exposure to health or safety hazards. Substantial
time is spent working on computers.
Disclaimer:
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict
the tasks that may be assigned
How to Apply:
Email resume to:
jobs@pcs-csa.com
OR
Send resume to:
Toni Crocker, HR Administrator
Professional Computer Solutions
3710 Timberline Drive
Denison, IA 51442
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