SYSTEM ADMINISTRATOR

Essential Functions and Duties:

  • Provide assistance to all end-users in the resolution of network operational problems and questions.
  • Stay abreast of industry-wide technological developments.
  • Maintaining current inventories of the software and hardware components that make up Information Technology.
  • Conduct capacity monitoring and planning for all systems. Troubleshoot system problems.
  • Install new software and upgrade existing software.
  • Cooperate fully with regulatory and auditing agencies.
  • Ensure processes and activities adhere to the PCS security policies.
  • Provide support to Company personnel in staging event network/equipment, outage management, and general “help desk” assistance in the day-to-day activities.
  • Provide consultation and assistance to all end-user departments in the resolution of network operational problems and questions.
  • Recommend security procedures to each end-user.
  • Monitor operations of all computers and software, including compliance with the security policies.
  • Add approved new users to systems.
  • Stage and deploy systems.
  • Manage security enforcement for IT Service Providers that exchange data with PCS.
  • Deploy, manage, and monitor technical security safeguards justified by the PCS risk assessment. At a minimum, technical safeguards will include perimeter security, access controls, vulnerability management, configuration management, virus protection, and log analysis and reporting.
  • The System Administrator will maintain and summarize the following Information Technology activities.
    • Daily troubleshooting logs: Users who experience problems with any systems must contact the IT Department.
    • Maintenance of risk controls, including firewalls, access controls, virus protection, policy enforcement, and vulnerability management.
    • Security monitoring reports: All systems are to be monitored for possible breaches of security policy. Serious breaches of security policy must be reported to a senior manager immediately.  Minor breaches must be summarized and reported to the IT Manager.  Serious breaches would include such events that might compromise system operations, such as virus attacks, hacker activity, or a deliberate attempt by anyone to gain unauthorized system access.  Minor breaches would include employees unintentionally attempting to access unauthorized systems or systems during restricted times.
    • Software licensing information. Care must be taken to prevent any unintentional violation of software licensing agreements used by PCS.
    • Maintain daily back-up systems and business continuation support.
    • Continue Database Administration duties as assigned.

Required Qualifications:

  • Strong computer networking background with state-of-the-art Microsoft software skills.
  • Microsoft certification would be beneficial but not required.
  • Knowledge of emerging technologies
  • At times, work before or after normal working hours and from remote locations
  • Good interpersonal skills.
  • Internet knowledge and ability to maintain websites.
  • Must be flexible with problem solving skill sets and the ability to pay attention to detail.
  • Ability to travel 10% – 15% of work period.

Education and Experience:

2 – 4-year Computer Science, Management Information Systems, or Networking/Security degree preferred.

Physical Requirements:

  • Sufficient hand, arm, and finger dexterity to operate a computer keyboard and mouse, typewriter, 10-key adding machine, or other office equipment.
  • Visual acuity to read words and numbers from paper or computer screen.
  • Speaking and hearing ability sufficient to communicate in person and over the phone.
  • Ability to transport self, personal luggage and laptop computer when traveling.
  • Ability to life a minimum of 30 pounds.

Working Conditions:

Work is performed in a normal office setting with minimal exposure to health or safety hazards.  Substantial time is spent working on computers.

Disclaimer:

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

How to Apply:

Email resume to:

jobs@pcs-csa.com

Send resume to:

Toni Crocker, HR Administrator

Professional Computer Solutions

3710 Timberline Drive

Denison, IA  51442